File Service Portal
Built for tuning workshops. Designed to be fast.
Submit, track and receive ECU tuning files in one place. Real-time messaging with the engineer working on your file, credit-based pricing, support tickets — everything a chip-tuning workshop needs to run files without friction.
1 free credit on registration · No credit card required
Dashboard
Your work, at a glance
See your credit balance, request volume by status, business hours and recent activity the moment you log in. Built so you spend zero time hunting through menus.
- Credit balance for Master and Slave accounts
- Live counters: in progress, completed, ready to download
- Recent requests with quick access to each one
- Business hours always visible, with open/closed indicator
New tuning request
Submit a request in minutes
A guided flow walks you through service type, file type, stage, optional features, vehicle information and file upload. The summary on the right always shows what you are about to spend.
- Services: Car, TCU DSG/ZF, Truck, WinOLS
- Stage 1, Stage 2, Custom Stage 3, options-only
- Optional add-ons: Decat, Vmax, DTC OFF, Pop & Bang and more
- Estimated delivery time shown before submitting
Vehicle picker
Pick your exact vehicle
Make · Model · Generation · ECU · Gearbox — all from our database of 130+ brands and thousands of engines. Pick the right one and we'll match it to the calibration in our records.
- Cascading dropdowns with our full catalog
- ECU / TCU selection when relevant
- Reading tool used (Magic Motorsport, KESS, Autotuner, etc.)
- Add any extra context in the comments field
Tracking
Follow your file in real time
Every request has its own page with full context: vehicle info, service requested, original file, messages from our engineers. No more lost emails or chat threads.
- Vehicle and service info in one place
- Original file always available for reference
- Real-time messaging with the engineer working on your file
- Upload additional files (logs, datalogs) without leaving the page
Delivery
Download the modified file and confirm
When the calibration is ready, you get a Ready to download badge and an email. Download the modified file, flash it, and mark the request as completed — or report a problem with one click.
- Modified file labeled with its revision number
- One-click download once ready
- Mark as completed when everything is OK
- Report a problem to keep the request open and start a revision
Profile
Your tools, your preferences
Set the flashing tool you use (Autotuner, KESS, MPPS, Magic Motorsport, etc.), your billing address, preferred language and contact info. We use this to streamline every order you submit.
- Slave tools list — we deliver files for the tool you actually use
- Multilingual portal (English, Spanish and more)
- Address and tax info for invoicing
- Profile picture and personal info
Support
Direct support, no email needed
Open a ticket from inside the portal whenever you need help — billing, technical, partnership or anything else. Attach files, get a thread you can come back to anytime.
- Categories: General, Technical, Billing, Partnership
- Attach files up to 20MB
- Full conversation history in one thread
- Reach us via WhatsApp from the dashboard for urgent issues
Ready to tune?
Start with a free credit.
Create your account in 30 seconds, upload your first file and get a tested calibration in less than an hour.